Policies

Shipping

Items are usually shipped within 1-3 days. Any exceptions to this will be communicated to the customer via email. All items are shipped Lettermail (no tracking included) with Canada Post unless the shipping upgrade option is purchased.

Returns

I only accept returns in the case of a damaged or defective item. If you wish to return an item, please contact neonlacejewellery@gmail.com for return instructions.